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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Return Policy

At freshvogue, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund policy.

Refund Timeframe

You have 30 days from the date of delivery to request a refund. After this period, unfortunately, we cannot offer you a refund.

Refund Conditions

To be eligible for a refund:

Non-Refundable Items

Certain items are non-refundable:

Refund Process

Once we receive and inspect your returned item, we will notify you via email. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 10 business days.

Contact Us for Inquiries

If you have any questions about our refund policy or need assistance with your return, please contact us at [email protected] We are here to help and ensure your experience with us is a positive one.

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